About: Our Commercial Cleaning & Janitorial Services
We proudly serve Polk County, Florida including Lakeland, Winter Haven, Auburndale, Bartow, Lake Wales, and Haines City. Impact Cleaning Professionals delivers best-in-class full service commercial cleaning, janitorial services, and building maintenance services to customers in a wide variety of markets. We tailor our janitorial services to meet the individual needs of your business to ensure the highest level of cleanliness. We understand the importance of having a clean workplace and we strive to deliver the highest quality janitorial services.
We partner with Janitorial Superstore, to provide your business with top notch supply management. We offer supply management, which includes purchasing and inventory tracking, so you never have to wait until you’re out of toilet paper or soap before remembering to make that inventory order. Our janitorial and cleaning services team is fully prepare to take this burden off your plate so you can focus on your business.
Communication is key and we have built our company around this simple fact. Impact Cleaning Professionals utilizes Swept, a janitorial software that aids in scheduling and job task monitoring. This software helps our team keep track of your needs and provides state of the art communication, allowing the client, managers, and cleaners an easy-to-use tool to stay informed and up to date.
Our team of professionals ensures an open line of communication at every level of our business so we can consistently provide top notch service. Impact Cleaning Professionals will begin our relationship with you by setting an appointment and conducting a detailed walkthrough of your facility, so we fully understand your janitorial needs. We will then:
- Determine the scope of services required
- Create a schedule
- Establish pricing
When you are ready to move forward with your commercial cleaning service, your project manager will aid in conducting the initial clean and ensure all your needs are being met consistently. Your project manager will continue to stay in contact with you and our team to ensure you receive the high level of service that Impact Cleaning Professionals is known for.
Our team of janitorial service professionals are provided with training from BSCAI, a worldwide network that offers training and certification to ensure you receive the highest level of cleaning and janitorial services. Our team is committed to learning and growing in every level of the company, from the top down. Our training focuses anywhere from management and leadership to best cleaning practices. We understand how important your business is and we strive to deliver you the highest level of service.
Our project managers are quick to respond and address any questions or concerns. In an effort to ensure we provide the highest level of service, we offer a QR code enabled survey that you can place anywhere in your building. This allows management, the team, and your staff the ability to communicate any concerns or recognize any superior service.